Quality Information
Quality accommodation is a very important part of the visitor experience in Eden. When accommodation has been inspected, the likelihood of a complaint is reduced because the business has met a specified standard associated with good quality accommodation.
In recognition of this and for the benefit of our visitors, all accommodation featured in our 'where to stay' section has a valid inspection certificate.
Inspections are carried out by a recognised national external agency such as VisitEngland or the AA.
National Schemes and Assessments
VisitEngland also provide a number of additional Welcome Schemes for Walkers Welcome, Cyclists, Families and Pets. These schemes highlight operators that provide facilities and services to welcome certain groups.
VisitEngland Cyclists Welcome Scheme
The VisitEngland Cyclists Welcome scheme shows that accommodation is well suited to and equipped for guests with particular requirements by providing certain facilities and services, eg lockable storage for bikes. Guests will see the scheme logo and book in confidence that their particular needs will be met.
VisitEngland Walkers Welcome Scheme
The VisitEngland Walkers Welcome shows that accommodation is well suited to and equipped for guests with particular requirements by providing certain facilities and services. This might include a drying room for boots and wet clothing. Guests will see the scheme logo and book in confidence that their particular needs will be met.
The VisitEngland website has more information on Walkers and Cyclists Welcome schemes.
Wheelchair Accessible Holiday Accommodation
The National Accessible Scheme (NAS) is a national scheme which helps you find accommodati
on to suit your needs, independently assessed by trained assessors against demanding criteria. Assessed properties will have facilities such as handrails, ramps, level-access showers, hearing loops and colour contrast. Using the NAS could help make the difference between a good holiday and a perfect one! If you have particular mobility, visual or hearing needs look out for the National Accessible Scheme.
There are further logos for the blind and visually impaired and those with hearing loss. The VisitEngland website has more information on accessibility.
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