Plan Ahead for your visit to Eden
It’s important that we continue to follow Government advice by staying alert and maintaining social distancing to control the virus and help save lives.
On 22 February 2021 the government published ‘COVID-19 Response - Spring 2021’ setting out the steps in the roadmap out of the current lockdown for England which are subject to certain conditions being met at each step. At the moment, it is important that we continue to follow the current Government guidelines.
Guidance is to minimise travel. Exercising outdoors is important, but please don't take any unnecessary risks to increase the pressure on our emergency services or put our communities at risk.
Changes from Monday 12 April
From Monday 12 April we were able to welcome you back to Eden for self-catering holidays (noting restrictions in place). Our Non-essential shops reopened and our hospitality venues are able to serve food and drink outdoors.
Indoor leisure (including gyms) and outdoor attractions can reopen. Our businesses continue to work hard to keep you and their staff safe, please continue to follow the social distancing measures in place.
All being well, we are looking forward to welcoming you back to Eden for other holidays from 17 May (noting restrictions in place at those times).
Please check individual attraction and eateries websites for the latest up to date information on opening arrangements and pre-booking before visiting and follow all current Government legal requirements and guidance during the Covid 19 pandemic.
- Abbott Lodge Jersey Ice Cream are open daily
- Acorn Bank (National Trust) gardens and estate are now open for local visitors in line with government guidance. You will need to book your visit in advance through their website
- Askham Hall Gardens and Cafe are open to the public. Please check opening times
- Brougham Castle has reopened its grounds. You will need to book your visit in advance
- Dalemain Mansion and Historic Gardens have reopened their gardens. You will need to book your visit in advance through their website
- Hutton in the Forest have reopened their gardens and woodland walk
- Eden's Leisure Centres: Penrith and Appleby have reopened
- Larch Cottage Nurseries is open
- Lowther Castle and Gardens have reopened. You will need to book your visit in advance through their website
- Ullswater 'Steamers' has reopened. Glenridding Pier House is open for takeaway only. You will need to book your sailing in advance through their website
Many of our Golf Courses have reopened, please check opening hours with individual operators.
Penrith Tourist Information Centre
Penrith Tourist Information Centre (TIC) is open on a Monday, Thursday, Friday and Saturday from 10am to 4pm.
On Tuesdays and Wednesdays, a full email and telephone enquiry service will be available (01768 867466 and firstname.lastname@example.org)
Visitor numbers allowed into the TIC building at any one time is limited, therefore some queuing may be required. The tourist information centre has Visit England’s ‘We’re Good to Go’ accreditation: a trusted mark that a tourism or hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has processes in place to maintain cleanliness and aid social distancing.
Please note that due to the Government guidelines, Penrith and Eden Museum will not be allowed to reopen until Monday 17 May. (This date is indicative and depend on strict conditions being met at each step of the Government’s roadmap to reopening, so may be subject to change.)
Shopping in Eden
If you are shopping in our main towns of Penrith, Appleby, Alston and Kirkby Stephen please respect the safety measures in place in order to keep you and the staff safe. Face coverings are now mandatory in shops, supermarkets, shopping centres and enclosed transport hubs (some exemptions apply).
The Discover Penrith website has a useful information on which shops are open in Penrith and the safety measures in place.
A useful online guide to Alston Moor has been produced highlighting what businesses and service providers have done to keep you as safe as possible.
Outdoor areas at hospitality venues
Outdoor areas at hospitality venues (cafes, restaurants, bars and pubs) were able to reopen from Monday 12 April.
Pre-booking may be required so please check with individual venues first. Our ‘Where to Eat’ section has details of Eden’s eateries.
Car Parking Information
Although car parks are open please bear in mind these will get busy at peak times. The Lake District National Park Authority have set up a monitoring system to help manage parking capacity and ensure you have a safe visit.
Their Safer Lakes website will help you plan ahead www.saferlakes.co.uk
Always stick to designated parking spaces and please park considerately in villages to ensure local communities remain safe.
The Government has produced a Safer travel for passengers easy read guide which is available online.
Most public toilet facilities in Eden are now open.
The Countryside Code has been refreshed to encourage visitors to respect, protect and enjoy to great outdoors. Please respect the local area and its communities.
Respect other people
- Be considerate to those living in, working in and enjoying the countryside
- Leave gates and property as you find them
- Do not block access to gateways or driveways when parking
- Be nice, say hello, share the space
- Follow local signs and keep to marked paths unless wider access is available
Protect the natural environment
- Leave no trace of your visit, take all your litter home. Remember there are very few bins away from towns
- Take care with BBQs and do not light fires
- Remember that wild camping and fly camping is not allowed without landowner permission
- Go to the toilet responsibly, do not leave poo on the ground. Take a look at the Lake District National Park's outdoor toilet tips.
- Always keep dogs under close control, and always on a lead around farm animals.
- Care for nature - do not cause damage or disturbance
- Dog poo - bag it and bin it!
Enjoy the outdoors
- Plan ahead and check what facilities are open - use SaferLakes.co.uk to check which car parks and areas are busy be prepared to go somewhere else.
- Check your route and local conditions
- Follow advice and local signs and obey social distancing measures
- Enjoy your visit, have fun, make a memory!
We’re Good to Go
Look out for the We’re Good To Go mark. This means that the business has demonstrated that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment, have the required processes in place to ensure that the care of both their staff and visitors is central in everything they do.
You can check which businesses are registered as Good to Go by visiting the Good to Go website.
Know Before You Go
VisitBritain’s ‘Know Before You Go’ webpage offers guidance for visitors as restrictions are lifted by checking about what it is safe to do and when, and sign-posting to information about destinations and available services before travelling.