Quality Information
Quality accommodation is a very important part of the visitor experience in Eden. 
In recognition of this and for the benefit of our visitors, all accommodation featured in our 'where to stay' section has either a valid inspection certificate or has signed the Accommodation Quality Charter.
Inspections are carried out by a recognised national external agency such as VisitEngland Quality Scheme or the AA.
If properties have not signed up to a national scheme, they will have signed the Accommodation Quality Charter. The Charter covers important areas such as legal considerations, health and safety and good customer care practice. Accommodation featured will clearly display
valid inspection accreditation and awards.
So you can be assured of a high standard of accommodation when you visit Eden.
National Schemes and Assessments
VisitEngland also provide a number of additional Welcome Schemes for the following: Pets, Families, Cyclists and Walkers. These schemes highlight operators that provide facilities and services to welcome certain groups.
VisitEngland Cyclists Welcome Scheme
The VisitEngland Cyclists Welcome scheme shows the accommodation is well suited for and
equipped for guests with particular requirements and certain facilities and services are provided, eg lockable storage for bikes. Guests will see the scheme logo and book in confidence that their particular needs will be met.
VisitEngland Walkers Welcome Scheme
The VisitEngland Walkers Welcome shows the accommodation is well suited for and equipped
for guests with particular requirements and certain facilities and service are provided, eg a drying room for boots and wet clothing. Guests will see the scheme logo and book in confidence that their particular needs will be met.
Wheelchair Accessible Holiday Accommodation
The National Accessible Scheme (NAS) is a national scheme which helps you find accommodation to suit your needs, independently assessed by trained assessors against demanding criteria. Assessed properties will have facilities such as handrails, ramps, level-access showers, hearing loops and colour contrast. Using the NAS could help make the difference between a good holiday and a perfect one! If you have particular mobility, visual or hearing needs look out for the National Accessible Scheme.
There are further logos for the blind and visually impaired and those with hearing loss. Full details are available on the VisitEngland website.
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