Plan your perfect Adventure...

Coronavirus: Useful Sources of latest information

Coronavirus restrictions remain in place. Find out what you can and cannot do on the website.

Information on business support can be found on the website.  More information on Coronavirus and restrictions in place can be found at

Covid-19 Response - Spring 2021

On 22 February 2021 the government published the ‘COVID-19 Response - Spring 2021’ setting out the roadmap out of lockdown for England.  The roadmap is in four steps. Before proceeding to the next step, the Government will examine the data to assess the impact of previous steps.

Further to the release of the UK Government’s COVID-19 four-step plan to ease lockdown in England, new guidance on reopening businesses and venues in England has been published. Please see a summary of the relevant guidance for tourism businesses below.  

The dates are indicative and depend on strict conditions being met at each step, so may be subject to change.

Step 1 - from Monday 8 March

Businesses eligible to host childcare and supervised activities for children (such as community centres or libraries) will be able to host these activities for children providing that they are necessary to enable parents to work, seek work, attend education, seek medical care, or attend a support group.

From Monday 29 March

At this stage, some further settings will be permitted to open.  

  • This will include outdoor sports facilities such as gyms, swimming pools, sports courts (such as tennis and basketball courts), golf courses, including mini golf, water sports venues, climbing walls, driving and shooting ranges, riding arenas at riding centres, archery venues.  People can use these venues in a group of six people, or with members of up to two households
  • Formally organised outdoor sport will also return - this can include a larger number of participants, provided that appropriate steps are taken to make it COVID-Secure in line with the law. Indoor facilities, such as changing rooms, should not be used at this time, although toilet facilities can be accessed. At this stage, these gatherings must only include participants - not spectators
  • Businesses eligible to host childcare and supervised activities for children will now be able to host all outdoor children’s activities. Parent-and-child groups for up to 15 people (not counting those aged under five) will also be able to take place outdoors

Step 2 - from Monday 12 April

Following the move to Step 2, further settings will be permitted to open. Unless a specific exemption exists, these must only be attended/used in line with the wider social contact limits at this stage - as a single household or bubble indoors; or in a group of 6 people or 2 households outdoors.

  • Non-essential retail will reopen
  • Personal care facilities and close contact services will reopen, including hair, beauty and nail salons
  • Indoor sports and leisure facilities will reopen, including gyms and leisure centres, sports courts, swimming pools, dance studios and fitness centres, driving and shooting ranges, riding arenas, archery venues, climbing wall centres
  • Self-contained holiday accommodation in which all facilities (including for sleeping, catering, bathing, and indoor lobbies and corridors for entry and exit) are restricted to exclusive use of a single household/support bubble will reopen
  • Outdoor areas at hospitality venues (cafes, restaurants, bars, pubs, social clubs, including in member’s clubs) can reopen, including for takeaway alcohol
  • Outdoor attractions will reopen including animal attractions, museums and galleries, theme parks, funfairs and playgrounds
  • Public buildings, such as community halls and centres, and libraries, can reopen
  • Some outdoor events, organised by a business, charity, public body or similar organisation, can be organised, subject to specific conditions: that they comply with COVID-Secure guidance
  • Indoor events or gatherings outside of someone’s household or support bubble are not permitted at Step 2 (even in a venue permitted to open) unless a specific exemption applies. This might include, for example for work purposes (where this cannot be done from home), support groups and supervised activities for children and parent and child groups
  • Wedding ceremonies and civil partnerships, funerals and commemorative events such as wakes can also take place indoors. Social distancing guidance applies in all such cases. Wedding receptions may only take place outdoors in Step 2

Step 3 - no earlier than Monday 17 May

Following the move to Step 3, further settings will be permitted to open. Unless a specific exemption exists, these must only be attended/used in line with the wider social contact limits at this stage - in a group of 6 people or 2 households indoors; or in a group of no more than 30 people outdoors.

  • Indoor areas of hospitality venues will reopen. As outdoors, table service will be required. Venues will be prohibited from providing smoking equipment such as shisha pipes, for use on the premise
  • Indoor entertainment and visitor attractions will reopen. This will include cinemas, theatres, museums and galleries, adventure playgrounds and activities, play areas (including soft play centres and inflatable parks), games, recreation and entertainment venues such as escape rooms and laser quest, and indoor attractions at stately or historic homes, castles, or other heritage sites
  • Indoor events and remaining outdoor events, such as elite sports, business events, cinemas and live performance events will also be permitted. Attendance at these events will be restricted to 50% of capacity up to 1,000 people for indoor events, and 50% of capacity up to 4,000 people for outdoor events. For outdoor events taking place in venues with seated capacity of over 16,000, event organisers may apply a 25% capacity cap, up to a maximum of 10,000 seated people
  • Remaining holiday accommodation can reopen, as can saunas and steam rooms. Indoor team sport and group exercise classes will return
  • At this step, both outdoor and indoor gatherings or events, organised by a business, charity, public body or similar organisation, can be organised, subject to specific conditions: that they comply with COVID-Secure guidance including taking reasonable steps to limit the risk of transmission, complete a related risk assessment; and ensure that those attending do not mix beyond what is permitted by the social contact limits (unless another exemption exists, such as for organised sport or exercise, supervised activities for children or a significant life event)

Step 4 - no earlier than Monday 21 June

  • It is hoped to reopen remaining settings such as nightclubs and adult entertainment venues, and to lift the restrictions on social contact and large events that apply in Step 3. This is subject to the outcome of the Events Research Programme, and a review of social distancing measures

Full details are available on the website.

Guidance for safe working

There are Government guidelines for safe working during Coronavirus and how to make your workplace Covid secure.

The Government has also produced guidelines for working safely during Coronavirus for The Visitor Economy.  This is for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.

Below are links to the most up to date information to assist you:

NHS Track and Trace in the workplace

The Government has provided guidance on what to do if you or someone you employ is contacted by NHS Test and Trace, including self-isolation and financial support.  For more information on Track and Trace, visit the website.

Create a Coronavirus NHS QR code for your venue

You can create a QR code to display in your venue.  This allows visitors to scan the QR code when they arrive, using the NHS COVID-19 app. This is to help trace and stop the spread of coronavirus (COVID-19).  If you have more than one venue, you need to create a separate QR code for each location. You can add multiple locations in the service.  For more information and to create a QR code poster visit the website.

Financial Support for Eden businesses affected by Coronavirus

Restart Grants (1 April 2021 onwards)

The Restart Grant was announced in the 2021 Budget. It is a one-off business grant available to non-essential retail businesses (Strand One), and hospitality, accommodation, leisure, personal care and gym or sport business premises (Strand Two).

The Restart Grant scheme is for businesses in the business ratings list only.

For more information, the criteria and to apply, please visit the Eden District Council webpage.

Additional Restrictions Grant

There has previously been two rounds of funding available through the Additional Restrictions Grant in Eden; Round one in November 2020 and round two covering January to 31 March 2021. More details can be found about these further down this webpage. All applications for this scheme are currently closed and Eden District Council do not have sufficient funding remaining to open up a new round of applications.

The Government has confirmed a future Additional Restrictions Grant (ARG) top-up amount may be available subject to our current allocations being fully spent and other conditions which we have not yet been confirmed to us. 

Eden District Council have been provided an indicative allocation of £641,477 which is much smaller than the allocation of £1.5million that the Council have already received. Until we understand the full conditions we need to meet in order to access this funding, we are unable to launch a new scheme. We will update this page with further information once this is received.

Please do not contact Eden District Council requesting further information about this funding as we will keep this webpage updated with the latest information we have. 

The Eden District Council webpage will be updated once further information is received.

Previous Coronavirus business grant schemes

Details of previous Coronavirus business grants are available on the Eden District Council webpage.

Welcome Back Fund announced by the Government

The Secretary of State for Housing, Communities and Local Government, Robert Jenrick MP, has announced measures to support a safe and successful reopening of high streets and seaside resorts, backed by a £56 million Welcome Back Fund.

The fund will help councils support tourism, improve green spaces and provide more outdoor seating areas, markets and food stall pop-ups.  Eden District Council has been allocated £46,899 from the fund. More information on how the funding can be used is expected shortly.

For more information visit the website.

‘We’re Good to Go’ - industry standardGood to Go logo to be retained

In response to feedback from businesses, Visit Britain have confirmed that they will be retaining the ‘We’re Good To Go’ programme for the next few months (announced in January 2021), in partnership with Visit Scotland, Visit Wales and Tourism Northern Ireland, to aid business recovery. The industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place. The scheme is free to join and open to all businesses across all tourism industry sectors.

Visit Britain have worked with other government departments to ensure that they alert local teams in enforcement that a business who has signed up to We’re Good to Go understands what guidance they need to follow and is receiving regular updates on the latest Government guidelines.

All those (over 40,000 across the UK) who have already signed up will receive an e-alert from Visit Britain on what they need to do to up-date their entry and download a personalised certificate. The feedback from participants showed that a personalised certificate is important to businesses and Visit Britain’s continued work on guidance up-dates, to ensure the standard is recognised widely is essential. 

If you have signed up to We’re Good to Go, please make sure you are using the standard across your marketing channels to help you further.  For more information please visit ​the VisitBritain website.

UK businesses registered ‘We’re Good To Go’ get global ‘Safe Travels’ stamp 

VisitBritain has announced that tourism businesses in the UK registered to the ‘We’re Good To Go’ industry standard scheme can now be automatically issued with the international ‘Safe Travels’ stamp from the World Travel and Tourism Council.  For more information, visit the VisitBritain website.

Key announcements in the March 2021 Budget:

You can view the full budget documents on the website.

VisitEngland Business Recovery Webinars

VisitEngland regularly hold free business recovery webinars.  For more information visit the VisitBritain website.

Kickstart Scheme

The Kickstart Scheme provides funding to employers to create job placements for 16 to 24 year olds on Universal Credit.  More information on the Kickstart Scheme is available on the website.

Cumbria Tourism Coronavirus Business Support Hub

Cumbria Tourism have a Coronavirus Business Support Hub with useful information for tourism businesses.  Cumbria Tourism are also gathering information with a survey on the impacts of Coronavirus on Cumbrian Tourism businesses.

Websites that provide the latest updates, information and advice on Coronavirus

Some are specifically aimed at tourism businesses and the tourism/travel industry:


For more information contact the Eden Tourism Team:

  •   Email:
  •   Address: Eden District Council, Mansion House, Penrith, Cumbria, CA11 7YG