Visit Eden

Plan your perfect Adventure...

Penrith Tourist Information Centre

Penrith is a market town rich in history, with Penrith TIC housed alongside the Penrith and Eden Museum in the Old Robinson's School building dating back to 1670.

Our friendly and knowledgeable team are here to help you make the most of your visit and can provide you with all you need to know about where to stay, where to eat, things to do and how to get here. Contact us and you won't miss a thing. You can be assured of a warm welcome too!

Contact us

  • Send us an email:
  • Give us a call: 01768 867466
  • Call in and see us: Middlegate, Penrith, Cumbria CA11 7PT


Summer Opening Times:

Day Time
Monday to Saturday 9.30am to 5pm
Sunday 11am to 4pm

Main Services

Quality Assured Accommodation and Booking

We are able to make bookings for Quality Assured accommodation on your behalf (10% booking deposit based on full stay applies.) So if time is short, or you have a particular requirement why not let us do the hard work for you. We also offer the National Book a Bed Ahead (BABA) service.

Comprehensive local, regional and national Information Service

We stock a range of guides, leaflets and information on Eden, including local town guides, walking and cycling leaflets, local bus/train timetables, maps and event and attraction information. We also have information on other areas of Cumbria, The Lake District and other UK holiday destinations.

OS Explorer and Landranger maps

We sell a large range of maps and are stockists of OS Explorer and Landranger covering the whole UK

Cumbria Attraction Tickets now on sale:

Save money on Cumbria Attraction tickets by purchasing them through us!  Official discounted tickets will save you pounds off on gate prices. Available for many venues including:


Perfect Days Out in Eden guide 2014

Pick up a copy of the free 'Perfect Days Out in Eden' guide for 2014, featuring attractions in Eden.


What else does the TIC have to offer?

Event Tickets:

We also sell a wide variety of local event tickets including tickets for the Theatre by the Lake at Keswick, Penrith Music Club concerts, Penrith Players productions and Penrith Savoyard's annual musical.

Tickets on Sale now:

Eden District Council Chairmans' Charity Concert: Voce in Concert (Winners of Lakes Got Talent 2013)

Voce in Concert on Friday 25th April at Penrith Leisure Centre, 7pm. Tickets £6.50.  All proceeds from the evening will be donated to the Chairman's chosen charity, Eden Carers.

Penrith Players Productions 2014

  • Acorn Antiques: The Musical by Victoria Wood - 3rd to 8th June
  • Scaramouch Jones by Justin Butcher - 28th to 30th August
  • Ladies' Day by Amanda Whittington - 15th to 18th October
  • Blackadder Goes Forth - 3rd to 6th December

A Night of Music: The Mick Johnson Memorial Concert - at Penrith Playhouse 5th July

A night of music inspired by the late Mick Johnson who died 12 years ago.  He was a renowned Violin Maker and restorer and lived in Penrith. Mick had a passion for folk music and supported many orchestras for young people across the North West.  Tickets: £12

Kendal Calling 2014 1st to 3rd August 2014

Tickets for this years Kendal Calling Music Festival are now on sale at Penrith TIC.  Tickets include: Adult Weekend Camping (£119), 11 to 15 weekend camping (£60), 10 and under weekend camping (Free), Car Park Tickets (£6), Live in Vehicle tickets (£60), Thursday Adult Entry (£15), Thursday 11 to 15 (£15) and Thursday under 10 (Free).

All tickets will incur a £2.50 booking fee.

MyCumbria Card

MyCumbria cards are available in Penrith TIC. MyCumbria is the exciting membership scheme run by Cumbria Tourism exclusively residents of Cumbria and those who work within our county. The card entitles you to a whole range of fantastic deals, offers and discounts across the whole county for an entire year.

National Theatre Tokens

We are also official agents for National Theatre Tokens - the perfect gift, whatever the occasion! 

Wide range of guides, books and souvenirs on sale

A wide selection of local guides, DVD's, books and souvenirs are on sale in the TIC.  Mail Order available subject to postage and packing charges. 

A new book is now on sale - Recipes Down the Line: A Taste of the Settle to Carlisle Railway.  A fascinating and mouthwatering selection of recipes gathered from local businesses along the line. Includes starters, main courses, puddings and bakes.  Only £4.99 while stocks last!

National Express and Eurolines Ticket Agency

We sell tickets to hundreds of exciting destinations served by National Express and Eurolines coaches. National Express have a number coach services that stop at Penrith, allowing easy travel to other parts of the UK and into Europe.  Travelling to London?  Two coach services run to the capital every 24 hours.

Secure Cycle Storage Facility

Secure cycle storage lockers are available for members of the public to store their bikes whilst visiting the town. Lockers cost £1.50 for up to 3 hours hire and £3 for up to 24 hours hire. To hire please contact the TIC.

Alternative locker facilities are available in Penrith at Penrith Leisure Centre.

Other services

We sell RADAR national keys (keys for accessible toilets). This national system offers independent access to disabled people to around 7,000 locked public toilets around the country. Disabled toilets are available in Bluebell Lane, Castle Park and Sandgate.

Access to Tourist Information Centre: Level access to information desk.

Useful Links

A useful town map with further information on Car and Coach Parking in Penrith, is available, plus more details of the disc parking scheme which operates in the town. Parking discs are available from the TIC and local shops.