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Penrith Tourist Information Centre

Penrith is a market town rich in history, with Penrith TIC housed alongside the Penrith and Eden Museum in the Old Robinson's School building dating back to 1670.

Our friendly and knowledgeable team are here to help you make the most of your visit and can provide you with all you need to know about where to stay, where to eat, plus things to do and how to get here.

Contact us and you won't miss a thing. You can be assured of a warm welcome too!

Contact us

  • Send us an email:
  • Give us a call: 01768 867466
  • Call in and see us: Middlegate, Penrith, Cumbria CA11 7PT


Winter Opening Times:

Day Time
Monday to Saturday 10am to 5pm

Main Services

Quality Assured Accommodation and Booking

We are able to make bookings for Quality Assured accommodation on your behalf (10% booking deposit based on full stay applies.) So if time is short, or you have a particular requirement why not let us do the hard work for you?  We also offer the National Book a Bed Ahead (BABA) service.

Comprehensive local, regional and national Information Service

We stock a range of guides, leaflets and information on Eden, including local town guides and leaflets, walking and cycling leaflets, local bus/train timetables, maps and event and attraction information. We also have information on other areas of Cumbria, The Lake District, Hadrian's Wall and other UK holiday destinations.

OS Explorer and Landranger maps

We sell a large range of maps and are stockists of OS Explorer and Landranger covering the whole UK.

Cumbria Attraction Tickets on sale:

Save money on Cumbria Attraction tickets by purchasing them through us!  Official discounted tickets will save you pounds off the gate prices. Available for many venues including:

What else does the TIC have to offer?

Event Tickets:

We sell a wide variety of local event tickets including tickets for the Theatre by the Lake, Keswick, Penrith Music Club concerts, Penrith Players productions and Penrith Savoyard's annual musical.

Penrith Players Productions 2015:

Tickets will be on sale for Penrith Players 2015 season and performances will be:

Wannasee Live Tribute Festival - 19 to 21 June 2015, Penrith

Featuring a fantastic line up of Europe's finest tributes, to many of the World's most popular acts, past and present. The Wannasee Live Tribute Festival offers the closest live tributes to the artists they represent, in stunning detail, guaranteeing an open air live music experience and non-stop hits, from start to finish.

Sticky Wicket Festival - 17th to 18th July 2015 at Penrith Cricket Club

The Sticky Wicket Festival will have a great line-up of live music, lots of local bands and artists, great ales, food, ciders, imported Pilsner, lager and wines. Sunday, once again, will be Family Day with lots for the kids to do.  Tickets will be on sale in the TIC.


MyCumbria Card

MyCumbria cards are available in Penrith TIC. MyCumbria is the exciting membership scheme run by Cumbria Tourism exclusively residents of Cumbria and those who work within our county. The card entitles you to a whole range of fantastic deals, offers and discounts across the whole county for an entire year.

National Theatre Tokens

We are also official agents for National Theatre Tokens - the perfect gift, whatever the occasion! 

Wide range of guides, books and souvenirs on sale

A wide selection of local guides, DVD's, books and souvenirs are on sale in the TIC.  Mail Order available subject to postage and packing charges. 


National Express and Eurolines Ticket Agency

We sell tickets to hundreds of exciting destinations served by National Express and Eurolines coaches. National Express have a number coach services that stop at Penrith, allowing easy travel to other parts of the UK and into Europe. Travelling to London? Two coach services run to the capital every 24 hours.

Secure Cycle Storage Facility

Secure cycle storage lockers are available for members of the public to store their bikes whilst visiting the town.  Lockers cost £1.50 for up to 3 hours hire and £3 for up to 24 hours hire.  To hire please contact the TIC.  Alternative locker facilities are available in Penrith at Penrith Leisure Centre.

Other services

We supply Disability Rights UK National Key Scheme Keys (keys for accessible toilets). This national system offers independent access to disabled people to around 9,000 locked public toilets around the country. Disabled toilets are available in Bluebell Lane, Castle Park and Sandgate.

Access to Tourist Information Centre: Level access to information desk.

Useful Links

A useful town map with further information on Car and Coach Parking in Penrith is available, plus more details of the disc parking scheme which operates in the town. Parking discs are available from the TIC and local shops and cafes in the town.