Make the most of your visit to Eden and plan ahead
Welcome back, we have really missed you! Our tourism businesses have also missed you and we know you have missed being able to visit Eden.
It’s important that we continue to follow Government advice by staying alert and maintaining social distancing to control the virus and help save lives.
During the last few weeks our tourism businesses have been incredibly busy preparing and adapting their businesses to be Covid safe for both visitors and themselves. If you are in the planning stages of your holiday or have already booked your stay, we wish you a great holiday and you can be sure to leave relaxed, refreshed and reinvigorated.
Plan ahead and Know Before You Go
Many of our tourism businesses have now reopened. These include our golf courses, garden centres plus the gardens of stately homes such as Hutton-in-the-Forest, Lowther Castle and Gardens, Askham Hall, Dalemain Mansion and Historic Gardens and Winderwath Gardens.
Ullswater 'Steamers' are officially back on the water - please book your tickets online.
English Heritage have reopened almost all of its sites, including Brougham Castle.
The Alhambra Lonsdale Cinema in Penrith has now reopened.
Penrith and Appleby Leisure Centres have now reopened.
Upfront Arts Venue has reopened.
The National Trust is planning a phased re-opening of their gardens and parklands in England. For updates visit their website.
The Rheged Centre will reopen in early Autumn.
All attractions will have new safety measures in place to make sure your visit is safe as well as enjoyable. Please check with individual attractions before you visit (some may require pre-booking).
Penrith Tourist Information Centre and Penrith and Eden Museum
The Museum and Tourist Information Centre are open on a Monday, Thursday, Friday and Saturday from 10am-4pm. On Tuesdays and Wednesdays, a full email and telephone enquiry service will be available (01768 867466 and firstname.lastname@example.org) Visitor numbers allowed into the Museum and TIC at any one time is limited, therefore some queuing may be required. For more information visit our News section.
We’re Good to Go
Look out for the We’re Good To Go mark. This means that the business has demonstrated that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment, have the required processes in place to ensure that the care of both their staff and visitors is central in everything they do.
You can check which businesses are registered as Good to Go by visiting the Good to Go website.
Know Before You Go
VisitBritain have launched a ‘Know Before You Go’ public information campaign to support tourism in England as businesses start to re-open, reassuring visitors as restrictions are lifted by checking about what it is safe to do and when, and sign-posting to information about destinations and available services before travelling.
Shopping in Eden
If you are shopping in our main towns of Penrith, Appleby, Alston and Kirkby Stephen please respect the new measures in place in order to keep you and the staff safe. Face coverings are now mandatory in shops, supermarkets, shopping centres and enclosed transport hubs from 24 July in England (some exemptions apply).
The Discover Penrith website has a useful webpage on how Penrith is ready to welcome you back. It also includes details of which shops are open in Penrith and the safety measures in place.
A useful online guide to Alston Moor has been produced highlighting what businesses and service providers have done to keep you as safe as possible.
Car Parking Information
Eden District Council has announced that it’s extending the suspension of parking charges and enforcement at most of its off-street parking locations until the end of December 2020. The original decision to offer free parking was taken in March, as lockdown measures were being announced by the government. Parking charges were due to start again from the end of September, but with high streets across Eden now open again, it’s hoped the extended offer of free parking at the Council’s off-street car parks, excluding the car parks at the side of the Town Hall and to the rear of Mansion House in Penrith where normal charging and parking enforcement resumed at the end of August, will encourage residents and visitors back into the district’s towns in support of local businesses.
Please note: On-street parking is enforceable so please pay attention to signage. Other car parks may have resumed parking charges, if in doubt please check before heading out.
Although car parks are open please bear in mind these will get busy at peak times. The Lake District National Park Authority have set up a monitoring system to help manage parking capacity and ensure you have a safe visit.
Their Safer Lakes website will help you plan ahead www.saferlakes.co.uk
Always stick to designated parking spaces and please park considerately in villages to ensure local communities remain safe.
The Government has produced a Safer travel for passengers easy read guide which is available online.
Most public toilet facilities in Eden are now open.
Follow the Countryside Code
Always follow the Countryside Code and leave no trace of your visit.
Please don’t bring barbeques or light fires.
Take your litter home, follow paths and close gates behind you.
The Lake District National Park Authority, Cumbria Police, Cumbria County Council and other local authorities are working hard behind the scenes to put in place all the necessary measures to enable our visitors to enjoy responsible visits to the county, but until everything is ready, please respect the local area and its communities.
Respect our local communities
The Lake District National Park has worked hard to create a safer Lake District for our communities and visitors.
- Find somewhere fantastic to visit. Lots of exciting attractions are open
- Don't park anywhere outside a car park place. Emergency vehicles may need to travel at speed down a road, and roadside parking creates problems for them. Don't park across a gate - farmers are busy and need to get to their animals at all time, use saferlakes.co.uk to park safely and considerately and avoid the more popular destinations
- Please always take your litter home. Light no fires or BBQ's
- Keep to social distancing. When you park at a car park with charges, try to pay online while in your car, or wait in your car until the pay machine is free. Maintain distance from other people
- Don't take risks. Now is not the time for pushing your limits. Don't put rescue teams and emergency services at risk
- Don't use car parks for your overnight accommodation. Wild camping is prohibited, and camping is not allowed at any car parks in the Lake District. Don't risk a fine
Please ensure that you will adhere to the Government guidelines.