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Coronavirus: Useful Sources of latest information

Please check the website for up to date information on how to stay safe and prevent the spread of Coronavirus.

Information on business support can be found on the website. 

For up to date guidance and support please visit


Autumn and winter plan for Covid

The Prime Minister Boris Johnson outlined the government’s autumn and winter plan for managing Covid at a press conference on 14 September 2021.  For details visit the website.

Step 4 of the Roadmap

In a press conference on 12 July 2021, Prime Minister Boris Johnson confirmed that England will move to step 4 from 19 July 2021.

He said that we cannot return instantly to how life was before COVID-19. While cases are high and rising, everybody needs to continue to act carefully and remain cautious. 

Guidance on moving to step 4 of the roadmap

The Government has published guidance on moving to step 4 of the roadmap for England.  This outlines the key protections that will remain in place, the pathway through the summer and the five-point plan to manage the virus in the next phase.

At step 4, while many of the legal restrictions that the Government has imposed through the pandemic will be lifted, cautious guidance will remain, making it clear this is not yet a return to normal. The Government will continue to manage the virus and provide guidance over the coming months.

For more information on the key protections, the pathway through the Summer and the five point plan to manage the virus in the next phase visit the website.


Updated Guidance for safe working

The Government has updated the Primary Guidance for businesses in various tourism-related sectors. They have also added a preamble that applies to all the sectors which states:

From Step 4, legal restrictions can be lifted.  All businesses can open and the government is no longer instructing people to work from home. The ‘Working Safely’ guidance will continue to provide advice on sensible precautions employers can take to manage risk and support their staff and customers. 

Businesses still have a legal duty to manage risks to those affected by their business. The way to do this is to carry out a health and safety risk assessment, including the risk of COVID-19, and to take reasonable steps to mitigate the risks you identify. 

You should use the guidance to consider the risk within your premises and decide which mitigations are appropriate to adopt. In the long term, we expect that businesses will need to take fewer precautions to manage the risk of COVID-19. We will continue to keep our guidance under review and will remove advice once it’s safe to do so.

The links to the guidance documents are available.  Please note that the previous ‘Visitor Economy’, ‘Organised Events’ and ‘Heritage Sites’ guidance has been consolidated into the new ‘Events and Attractions’ guidance.

The Government's Tourism Recovery Plan

The Tourism Recovery Plan sets out the role that the UK government will play in assisting and accelerating the tourism sector's recovery from COVID-19.

Tourism Minister Nigel Huddleston MP announced on 11 June 2021 the Government’s Tourism Recovery Plan.  The Plan recognises the economic potential of the sector, sets out a clear policy direction for the future and outlines the ambitions for domestic and international tourism.  The Tourism Recovery Plan can be viewed online on the website. 

NHS Track and Trace in the workplace

The Government has provided guidance on what to do if you or someone you employ is contacted by NHS Test and Trace, including self-isolation and financial support.  For more information on Track and Trace, visit the website.

QR Codes and Track and Trace

From Monday 19 July 2021, venues are no longer legally required to ask customers, visitors and staff to “check in.” (Attendees can scan the NHS QR code poster via the NHS COVID-19 app or provide their contact details.)  Although it isn’t a requirement, you are strongly encouraged to retain your NHS QR code poster and maintain your “logbook” containing attendees’ contact details.

By asking individuals to check in and promptly sharing these records with NHS Test and Trace, you will help identify people who may have the virus. NHS Test and Trace will only ask for your records if there is an outbreak at your venue, and then alert attendees who checked in on the same day.  For more information and to create a QR code poster visit the website.

Furlough scheme set to close

The Coronavirus Job Retention Scheme will be ending on 30 September 2021.

Claims for furlough days in August 2021 must be made by 14 September 2021. Claims for September must be submitted by 14 October 2021 and any amendments must be made by 28 October 2021.

For claims relating to August and September 2021, the government will pay 60% of wages up to a maximum cap of £1,875 for the hours the employee is on furlough.

For all claims from 1 July 2021, employers must top up their employees' wages to make sure they receive 80% of their wages (up to £2,500) for the hours they are on furlough. The caps are proportional to the hours not worked.

Find out more on the website.

Financial Support for Eden businesses affected by Coronavirus

Details of previous Coronavirus business grants are available on the Eden District Council webpage.

Welcome Back Fund announced by the Government

The Secretary of State for Housing, Communities and Local Government, Robert Jenrick MP, has announced measures to support a safe and successful reopening of high streets and seaside resorts.  This will be backed by a £56 million Welcome Back Fund.

The fund will help councils support tourism, improve green spaces and provide more outdoor seating areas, markets and food stall pop-ups.  Eden District Council has been allocated £46,899 from the fund. More information on how the funding can be used is expected shortly. For more information visit the website.

The ‘We’re Good to Go’ - Industry StandardGood to Go logo 

The VisitBritain ‘We’re Good To Go’ industry standard and consumer mark is available to provide a ‘ring of confidence’ for businesses, attractions and destinations.  It also provides reassurance to local residents and visitors that clear processes are in place.

For more information please visit ​the VisitBritain 'We're Good to Go' webpage.

VisitEngland Business Recovery Webinars

VisitEngland regularly hold free business recovery webinars.  For more information visit the VisitBritain Business Recovery Webinars webpage.

Kickstart Scheme

The Kickstart Scheme provides funding to employers to create job placements for 16 to 24 year olds on Universal Credit.  More information on the Kickstart Scheme is available on the website.

Cumbria Tourism Coronavirus Business Support Hub

Cumbria Tourism have a Coronavirus Business Support Hub with useful information for tourism businesses.  Cumbria Tourism are also gathering information with a survey on the impacts of Coronavirus on Cumbrian Tourism businesses.

Websites that provide the latest updates, information and advice on Coronavirus

Some are specifically aimed at tourism businesses and the tourism/travel industry:


For more information contact the Eden Tourism Team:

  •   Email:
  •   Address: Eden District Council, Mansion House, Penrith, Cumbria, CA11 7YG